Privacy Policy

Information We May Collect

• Account information: such as your name, email address, and authentication information when you create or use an account.
• Profile and nutrition information: such as height, weight, nutrition goals, calorie targets, meal history, macro targets, and related preferences that you choose to provide.
• Meal photos and food information: photos you choose to capture or select for meal analysis, together with nutrition results, corrections, and meal details.
• Health and fitness information: with your permission, Calcal AI may read selected Apple Health data such as active energy and resting energy to show your daily energy balance. Access is controlled by Apple Health permissions.
• Purchase and subscription information: subscription status and entitlement information associated with purchases made through Apple.
• Device, diagnostics, and app usage information: limited technical information that may be used to operate, secure, troubleshoot, and improve the app.
• Support information: messages and information you choose to send when contacting support.

How We Use Information

• Provide meal analysis, calorie estimates, nutrition tracking, history, and progress features.
• Personalize goals and app settings.
• Sync permitted health information and show energy-related insights.
• Maintain accounts, subscriptions, and access to paid features.
• Provide customer support, prevent abuse, and improve reliability and security.

Meal Analysis and Photos

When you choose to scan a meal, the selected image may be processed by cloud-based services to generate food and nutrition estimates. Calcal AI does not use meal photos for advertising. Nutrition results are estimates and are not medical advice.

Apple Health

Health data is accessed only after you grant permission through Apple Health. Calcal AI does not sell Health data or use Health data for advertising. You can change Health permissions at any time in iOS Settings or the Health app.

Third-Party Services

Calcal AI may use service providers for functions such as authentication, cloud storage, app infrastructure, diagnostics, push notifications, and subscription processing. These providers process information only as needed to provide their services and are subject to their own privacy and security obligations.

Data Sharing

We do not sell your personal information. Information may be shared with service providers only as necessary to operate the app, comply with law, protect users, or support app functionality.

Data Retention and Deletion

You can permanently delete your account in Profile → Delete Account, including before profile setup is complete. After identity verification, Calcal removes your account, profile, nutrition history, support conversations and attachments, and Calcal photos and drafts stored on the device used for deletion. You may also contact us for help. Deleting your Calcal account does not cancel an Apple subscription; manage subscriptions through your Apple account.

To prevent repeated promotional trials after account deletion, we retain a protected eligibility record derived from your normalized email and linked sign-in provider identifiers using a server-secret cryptographic hash. The trial registry does not contain your raw email. Registering again with the same identity does not restore the 10 free photo scans. We also retain limited purchase-ownership records to verify subscription access and prevent reuse by unrelated accounts, and a minimal deleted-account identifier to block writes from old sessions. These records are restricted to server access. Historical diagnostic reports may remain subject to the diagnostic service’s retention settings. These limited security and purchase records are separate from your deleted profile and meal history.

Children

Calcal AI is not designed to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

Security

We use reasonable administrative and technical safeguards designed to protect information. No system can guarantee absolute security.

Your Choices

• You can choose whether to provide meal photos and profile information.
• You can grant or revoke Apple Health permissions.
• You can manage notification permissions in iOS Settings.
• You can manage Apple subscriptions through your Apple ID subscription settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact

For privacy questions or requests, contact:

Calcal AI Support
Email: faraz_mhz@yahoo.com